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Help & Support

Installation

Installation

  • Enabling Product Personalizer in themes
  • How Options with Costs are Displayed in the Cart / Checkout
  • Show Personalized Image in checkout
  • Canceling your subscription plan
Getting Started

Getting Started

  • Common Customization Settings
  • Common Element Settings
  • Text element related Features
  • Image element related features
  • Color Choice related Features
  • Conditional Logic Set
  • Manage Inventory/SKU by linking them with options
  • Applying options in Bulk and Store as Template
  • Creating Tabs with Text or Images
Techniques

Techniques

  • Prevent Conditions from missing when updating an Image Set
  • Single Font Choice for multiple text elements
  • Single Color Choice for multiple field
  • Show the same text and image in multiple places
  • Organize option elements using Tabs
  • Disable Add to Cart button until Product Options loaded
  • Hide Preview image & Customization from the Cart & Checkout
  • Position & Area Adjustment of an element with Live Preview
  • Hide Newly created product by the App
Videos

Videos

  • Add Text with custom Fonts & Colors on your product
  • Create and Use Monogram Customization
  • How to use Conditional Logic
Notification

Notification & Packing Slip

  • Display Product Options in New Order Emails
  • Display Product Options in Order Confirmation Emails
  • Display Product Options in Packing Slip
  • Display Product Options in Fulfillment Request Emails
  • Display Product Options in Shipping Confirmation Emails
Billing

Billing

  • How do I get a refund?
  • Can I get a longer trial period?
  • How the app charges?
Configuring Product

App Settings

  • Delete newly created product automatically after specific time
FAQ

FAQs

  • Additional Variant Error
  • App is loading very slowly
  • Slow Add To Cart
  • Personalization / Customization / Customer's Options / Additional Charge missing in Cart / Order
  • Why some field are being hidden that have same label
  • Trigger Klaviyo Add To Cart Event for Personalized Product
  • How to use Product Personalizer custom event hooks
  • Express checkout buttons are not showing in checkout page
  • Order Fulfillment Provider
  • What is the file upload limit?
  • Required field Not Working
  • Can I export options with orders via a CSV file?
  • webp format Issue
  • Internet Explorer Font Issue

Featured Articles

Popular Articles
  • How Options with Costs are Displayed in the Cart / Checkout
  • Enabling Product Personalizer in themes
  • Common Customization Settings
  • Manage Inventory/SKU by linking them with options
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