Help & Support
Canceling your subscription plan
We are very sorry that our app did not meet your expectations. Before you go ahead and uninstall the app, please don’t hesitate to contact our support. Our support team will do their best if our app can help you achieve your requirements.
To properly uninstall the app, you will need to follow the steps below.
N.B. Uninstalling the app will result in losing the product options added to the products.
- Remove all of your configured products from the app so that no residual data is left over.

- Delete all resources uploaded, i.e., images and fonts.

- Follow this documentation by Shopify – Click here.
- After you successfully uninstall, Shopify will cancel your subscription to our app. Just so you know, Shopify handles subscriptions and charges. You can find details in this documentation – Click here.