Shopify has express checkout buttons to help you increase sales, as they provide the customer with an easier way to pay. However, while using Product Personalizer, you may face an issue where the express checkout buttons are not showing on the checkout page.

The reason behind the problem:

Shopify tracks the user’s activity using cookies. So if a user customizes a product, clicks on add to cart, and then goes to the cart page, the express checkout buttons will appear on the cart page. If the user has already seen the express checkout button on the cart page, it will no longer appear on the checkout page. Shopify remembers it through cookies. But if a user directly goes to the checkout page skipping the cart page the express checkout button will appear on the checkout page.

Solution:

If you are facing an issue where the express checkout button is not showing up on the checkout page, the reason behind this is the user is seeing it on the cart page, as we discussed in the earlier section. So if you want to show the express checkout buttons on the checkout page you need to prevent the user from going to the cart page.

You can do that by going to Product Personalizer -> Settings -> Action after a product is added to the cart -> Stay on the product page and show a success message.