Help & Support
-
Installation
-
Getting Started
-
Techniques
- Prevent Conditions from missing when updating an Image Set
- Single Font Choice for multiple text elements
- Single Color Choice for multiple field
- Show the same text and image in multiple places
- Organize option elements using Tabs
- Disable Add to Cart button until Product Options loaded
- Hide Preview image & Customization from the Cart & Checkout
- Position & Area Adjustment of an element with Live Preview
- Hide Newly created product by the App
-
Videos
-
Notification & Packing Slip
-
Billing
-
App Settings
-
FAQs
- Additional Variant Error
- App is loading very slowly
- Slow Add To Cart
- Personalization / Customization / Customer's Options / Additional Charge missing in Cart / Order
- Why some field are being hidden that have same label
- Trigger Klaviyo Add To Cart Event for Personalized Product
- How to use Product Personalizer custom event hooks
- Express checkout buttons are not showing in checkout page
- Order Fulfillment Provider
- What is the file upload limit?
- Required field Not Working
- Can I export options with orders via a CSV file?
- webp format Issue
- Internet Explorer Font Issue
What is the file upload limit?
We use the Shopify server to store the images generated from the product page (Preview image/Image uploaded by customer/Additional files). The limit imposed by Shopify is 20 MB (megabytes) and 20 MP (megapixels).
You can write the documentation provided by Shopify to know in details about the file upload – click here